Information
Hub-rings.com offers a wide range of accessories for your car and rims.

Customer Service
You can reach our customer service by email at Info@Hub-rings.com . We guarantee to respond to inquiries within 48 hours (weekdays only). If we cannot respond within 48 hours, we will notify you within that timeframe.

Terms and Conditions
All prices in our price lists include VAT. Hub-rings.com reserves the right to change prices, closeout sales, and correct any factual errors that may appear on our website or in our ads. Delivered goods remain the property of Hub-rings.com until full payment has been made. Customers must be at least 18 years old or have parental consent to place orders. When selling to consumers, Hub-rings.com follows consumer sales laws. In the event of a dispute, Hub-rings.com follows the recommendations of ARN (Allmänna Reklamationsnämnden). If a hub ring is not in stock for the ordered model, we have the right to replace it with a model that has a difference of 0.2mm.

Shipping
Hub-rings.com ships with several major distributors: DHL, UPS, and Posten. Any damages to packages should be reported at the pick-up point and will be handled according to the distributor’s policy. Delivery time is 1-3 days.

Unclaimed Shipments
For ordered but unclaimed goods, the customer will be charged 100 SEK to cover Hub-rings.com’s administrative and transportation costs. The shipment will be held at the pickup point for 14 days before being returned to Hub-rings.com.

Payment
Hub-rings.com offers several payment options:

• Credit Card Payment via Billmate: Hub-rings.com accepts Swedish VISA and Mastercard cards. The money is debited directly from your account when you approve the transaction. All information related to transactions is sent via SSL (Secure Sockets Layer) and is encrypted.

Liability and Warranty
All use of the products we sell is at your own risk, and we do not replace products or equipment that have been damaged in connection with the use of our products. Hub-rings.com provides a 1-year warranty on all products unless otherwise stated. If you want to return a defective product, you must first complete a return report. Once the return application has been approved, the customer sends in the item. Please note that receiving a return number does not necessarily mean that the return itself will be approved. Sending a product back without a return number or in inappropriate packaging can delay or even deny the return. Hub-rings.com tests all returned products, and if there is no fault or if the fault is due to mishandling, the customer will be charged 250 SEK for Hub-rings.com’s expenses. Hub-rings.com has the right to either remedy the defect or make a new delivery. Customers have the right to complain about a product if its characteristics differ from the product description.

Right of Withdrawal
Hub-rings.com grants private individuals a 30-day right of withdrawal. If you wish to return a product, a return report must be made within 30 days from the date of delivery. The products must be in substantially unchanged condition and must be returned in the original packaging. If a product is sent back without a return number or in inappropriate packaging, the return may be delayed or denied entirely. The customer is responsible for the return shipping when exercising the right of withdrawal. The money for the product, shipping, and any other fees will be refunded as soon as possible, but no later than 30 days after we receive the return.

Unclaimed shipments are not considered a use of the right of withdrawal.

Cancellation
Cancellation of orders can be made until the goods have been packed and handed over for transport. For cancellations, please contact info@Hub-rings.com

Transport Damage
Transport damage should be reported as soon as possible to the distributor and Hub-rings.com. Customers should not collect a package that appears to be damaged, even if they believe the contents are undamaged. If damage is discovered only after opening the package, the customer should immediately report it to the distributor and Hub-rings.com.

Privacy
Hub-rings.com is responsible for the personal data provided by the customer during purchase and is stored in secure computer systems and processed in accordance with the provisions of the Personal Data Act (PUL). Information provided by the customer when placing an order is used only internally and is only sent to third parties if necessary to fulfill the order, such as billing and logistics partners. Customers always have the right to request which information Hub-rings.com has stored. You also have the right to request that the information be changed or deleted. Please contact customer service for this.

Cookies
Hub-rings.com’s webshop uses cookies and must, according to the law on electronic communication, inform all visitors about this. If you have not enabled cookies, you can still browse the products in the store, but you cannot make purchases. The cookie is used to keep track of the shopping cart.

Dispute
In disputes where the buyer is a private individual, we always follow the recommendations of the General Complaints Board (ARN). Disputes between two or more companies are usually decided by the courts. http://ec.europa.eu/odr